Privacy Policy
Last Updated: September 29, 2026
Candrie Connect respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how Candrie Connect, operated by Candy-Marie as a sole proprietor (“Candrie Connect,” “I,” “me,” or “my”), may collect, use, and share information when you visit candrieconnect.com, purchase a digital product, sign up for emails or free resources, submit a form, or otherwise interact with Candrie Connect.
By using this website, you acknowledge the practices described in this Privacy Policy.
Information I May Collect
The information collected depends on how you interact with Candrie Connect.
Information You Provide
You may provide information such as:
Your name
Email address
Billing information
Country or general location
Order and purchase information
License type purchased
Information submitted through customer support forms
Feedback you voluntarily provide
Testimonial permissions and preferences
Information submitted when requesting a free resource or joining the email list
Please do not submit confidential medical information or personally identifying information about a person you support through Candrie Connect forms.
Payment Information
When you make a purchase, payment information is processed through the payment provider used by the Candrie Connect online store.
Candrie Connect does not intend to directly collect or store your complete payment-card information. Payment providers may collect and process information according to their own privacy policies and security practices.
How Your Information May Be Used
Candrie Connect may use information collected through the website to:
Process and deliver digital purchases
Provide access to purchased resources
Confirm the license associated with a purchase
Deliver requested free resources
Send purchase, download, and service-related emails
Provide customer support
Send marketing emails when you have subscribed or otherwise consented where required
Manage email preferences and unsubscribe requests
Collect and review customer feedback
Manage testimonial permissions
Improve Candrie Connect products, resources, and website experiences
Understand how visitors use the website
Maintain website security and prevent misuse
Meet applicable legal, tax, accounting, or regulatory obligations
Email Communications
If you request a free resource or subscribe to Candrie Connect emails, you may receive educational content, product information, business updates, and promotional messages.
You may unsubscribe from marketing emails at any time by using the unsubscribe option included in those emails.
Unsubscribing from marketing emails does not necessarily prevent you from receiving necessary transactional or service communications related to purchases, downloads, account activity, licensing, or customer support.
Purchases and Digital Products
When you purchase a Candrie Connect product, information associated with the transaction may be collected and retained as necessary to:
Complete your order
Deliver your digital resources
Maintain purchase and licensing records
Provide customer support
Maintain business, tax, and accounting records
Candrie Connect may use third-party services to provide website hosting, ecommerce, payment processing, email delivery, and other functions necessary to operate the business.
Customer Support
Information submitted through the Candrie Connect Contact Form will be used to review and respond to your support request and maintain appropriate records of the interaction.
Please do not submit medical records, diagnoses, confidential case information, or personally identifying information about individuals you support.
Candrie Connect customer support is intended for product, purchase, access, licensing, and related technical questions.
Feedback and Testimonials
If you voluntarily submit feedback about a Candrie Connect product, your feedback may be used internally to understand customer experiences and improve Candrie Connect resources.
Submitting feedback does not automatically give Candrie Connect permission to use your comments publicly as a testimonial.
If Candrie Connect would like to use your feedback publicly, separate permission will be requested.
When granting testimonial permission, you may be asked how you would like to be identified and where Candrie Connect may share your approved testimonial.
Cookies and Tracking Technologies
Candrie Connect may use cookies and similar technologies to operate the website, remember preferences, understand website activity, measure performance, and, where implemented, evaluate marketing efforts.
Some cookies may be provided by third-party services used to operate or analyze the website.
If analytics or advertising technologies such as the Pinterest Tag or similar tools are added to candrieconnect.com, this Privacy Policy and any applicable cookie or consent notices should be updated to reflect those technologies.
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How Information May Be Shared
Candrie Connect does not sell your personal information.
Information may be shared with service providers when reasonably necessary to operate the business. These may include providers that support:
Website hosting
Ecommerce
Payment processing
Digital-product delivery
Email marketing and delivery
Website analytics
Form processing
Business administration
These providers may process information according to their own privacy practices and applicable agreements.
Information may also be disclosed when reasonably necessary to comply with applicable law, respond to lawful requests, protect legal rights, investigate misuse, or protect the security of Candrie Connect and its customers.
International Visitors and Customers
Candrie Connect may be accessed by visitors and customers outside the United States.
Depending on where you live, privacy laws may provide you with particular rights regarding your personal information.
Where applicable, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain processing.
Specific rights and exceptions depend on applicable law.
Data Retention
Candrie Connect may retain personal information for as long as reasonably necessary for the purpose for which it was collected, including providing products and support, maintaining licensing and transaction records, complying with tax or legal obligations, resolving disputes, and protecting legitimate business interests.
Different types of information may be retained for different periods.
Data Security
Reasonable administrative and technical measures are used to help protect information handled through Candrie Connect.
However, no website, electronic transmission, or digital storage system can be guaranteed to be completely secure.
Children’s Privacy
Candrie Connect products may be useful to families or professionals who support children, but candrieconnect.com is not intended to collect personal information directly from children.
Purchases, email subscriptions, support requests, and other website submissions should be completed by adults.
Please do not submit personally identifying information about a child through Candrie Connect forms unless specifically necessary and permitted by applicable law.
Your Privacy Choices
Depending on where you live and applicable law, you may be able to request access to, correction of, or deletion of certain personal information held by Candrie Connect.
You may also unsubscribe from marketing emails at any time using the unsubscribe option provided in the email.
Privacy-related requests can be submitted through the Candrie Connect Contact Form by selecting the appropriate privacy-related option.
Candrie Connect may need to verify a request before taking action and may retain information when required or permitted by law.
Third-Party Links
Candrie Connect may contain links to websites or services operated by third parties.
Candrie Connect is not responsible for the privacy practices, content, or security of third-party websites. Please review the privacy policies of those services before providing personal information.
Changes to This Privacy Policy
This Privacy Policy may be updated as Candrie Connect grows, services change, or legal and operational requirements change.
When the policy is updated, the Last Updated date at the top of this page will be revised.
Contact and Privacy Requests
For privacy questions or requests, please use the Candrie Connect Contact Form on candrieconnect.com.
Candrie Connect
Operated by Candy-Marie, Sole Proprietor
Mailing Address: PO Box 182, Mechanic Falls, ME 04256
© 2026 Candrie Connect. All rights reserved.
